Service Requests and eForms

The following information, document and video will provide step by step guides to support you in using the service requests and eForms, available to you through your Student Centre.

Service Requests eForms

Service Requests

Service Requests are normally used by students to submit requests that either do not require approval or only require approval from Enrollment Services or the Faculty of Graduate Studies. Service Requests can be submitted through your Student Centre. 

Currently Available Service Requests (April 2025)

  1. My Registration

  2. My Graduate Records

    • Request for Confirmation of Credential letter

The Service Requests listed below apply to Graduate Students. You may see additional option in your Student Center, which are intended for use by undergraduate students.

  1. My Financials

  2. My Financial Support

    • Submit Canadian Indigenous Identity Documents
    • Submit Program Information Form
    • Submit Part time Loan Application Form
    • Submit US Loan Application or Deferment
    • Submit Interest Free Request
    • Submit Concurrent Enrolment Form
    • Submit Alberta Student Aid Awards Transcript
    • Submit Requested Emergency Funding Info
    • Submit Mental Wellbeing Grant Attestation

  3. My Registration

    • Request Extenuating Circumstance Withdrawal
    • Request Registration Exemption

  4. My Student Record

  5. My Graduation

    • Late Ceremony Attendance Request
    • Cancel my Ceremony Attendance 

Service Requests Overview

How to guides

eForms

eForm are normally used by students to submit requests that require approval by multiple individuals or offices. eForms can be submitted through your Student Centre. Before submitting your request, reach out to your Graduate Program Office and have a conversation about your intentions.

In some situations, your Graduate Program may initiate an eForm on your behalf, which will normally require your approval. If this happens, you will receive an email notification and be able to access the form in your Student Centre.

Currently Available eForms (Oct. 2025)

*Frequently asked questions can be found below.

  1. Should I select "First time" or "Renewal" for my leave of absence type?

    • If you have not taken a leave of absence at any point during your current program, select First Time.
    • If you are currently on a leave of absence, and are requesting to extend that leave of absence, select Renewal.
    • If you have taken a leave of absence, and then returned to your studies, and are now requesting an additional discrete leave of absence, select Renewal. 

  2. What dates should I use for my leave of absence?

    Whenever possible, your leave of absence dates should align with the start and end dates of a term. Refer to the Academic Schedule in the University Calendar, including the section of Tentative Future Dates, for the start and end dates of each term for the next year. 

    You can request a leave of absence that is between one term and one year in length at one time.  The exception is for Parental Leaves, where you can request up to 18 months at one time. Depending on the circumstances, when you near the end of your leave of absence, it may be possible to request an extension, if you require additional time away from your program.

  3. I'm an international student. Can I take a leave of absence?

    Yes, international students are eligible for a leave of absence. However, a leave of absence can have important implications to immigration status. All international graduate students who are considering taking a leave of absence should consult with our Graduate Academic & International Specialists or International Student Services prior to submitting their request to ensure they understand the immigration implications for their specific situation.

  4. I have an employment opportunity. Am I eligible for a leave of absence?

    Please review the Transformative Talent Internship (TTI) Program before applying for a leave of absence. A TTI allows you to maintain full-time student status, earn scholarship funding and self-reflect on your progress through a D2L course.

  • Request for CG grade (Coming Fall 2025)

eForms Overview

Approving an eForm

Frequently Asked Questions (FAQs)

We are still in the process of transitioning our forms to these platforms. Forms that are still available as a PDF can be found on our website.

If you need to submit a request that isn’t list there either, please contact your graduate program office or the Faculty of Graduate Studies for information on how to submit your request.