Who to ask

Find the campus services you need for academic support, student life, health and wellness

Grad student guide to services on campus

This guide is split into 6 categories. Open the accordion to find the specific service:

First point of contact: For questions about your program, your fees, awards and scholarships, course requirements and your health and dental plan. Resources specific to international and indigenous students can be found here as well.

Campus services: For parking services, security, help with IT or Unicard services.

Academic supports: Includes various resources to help you complete your degree successfully.

Professional development: Get help and gain new skills for personal and career growth.

Living well: For physical health, mental health, spiritual services and much more.

Gradlife:  For resources to help you get settled into your studies including the welcome centre, day care service, residence services, the bookstore and much more.

  1. Faculty of Graduate Studies

    For help with

    • Understanding your tuition and fees
    • Awards and scholarships
    • administration of your program

    Contact us

  2. Your graduate program

    For help with

    • Required courses for your degree
    • Funding
    • Teaching Assistantships (TAs)
    • Research Assistantships (RAs)
    • Supervisors and supervisory committees

    Contact your GPA

  3. Graduate Students’ Association

    • Health and dental insurance plan
    • Social events and wellness programs
    • Volunteering opportunities
    • Student advocacy and representation
    • Collective Agreement Information

    GSA website

  4. International Student Services (ISS)

    • Immigration regulations, visas and study permits
    • International student support advising
    • Social Insurance Number

    ISS website

  5. Indigenous Student Services

  6. Student Centre (self-serve)

    • View fee payments and deadlines
    • Print enrollment verification letter
    • Course registration
    • View GPA and unofficial transcripts
    • Order official transcripts
    • Update contact information
    • T2202A tax forms

    My UCalgary portal

  1. Student cards & maps

  2. Campus Security

    • UC Emergency App
    • Security Alerts
    • SoloSafe
    • HelpLine
    • SafeWalk

    Campus security website

  3. IT Support Centre

    • Password reset
    • IT support
    • Student Centre and D2L Brightspace support
    • Software downloads

    IT support website

  4. Parking & Transport Services

    • Purchase parking permits — car, motorcycle, secure bicycle lot
    • Parking cost schedules and locations
    • Carshare and carpooling programs

    Parking and transportation website

  5. Foothills Campus Resources

  1. Student Success Centre

    • Graduate Writing Community
    • RWRD English language
    • Academic integrity and plagiarism workshops
    • One-one-one consultations with Academic Development Specialists

    Student Success Centre website

  2. Graduate Academic Specialists

    • Confidential support and advice with challenges that affect academic life
    • Direct referrals to other campus resources

    Graduate Academic Specialists

  3. Student Accessibility Services

    • Arranging accommodations to reduce barriers created by disabilities or medical conditions
    • Support with applications for disability-related funding
    • Arranging assistive services (e.g., interpreters)

    Student Accessibility Services website

  4. Library resources

    • Research and data management support
    • Consultations with subject specific librarians
    • The Grad Commons — workspace for graduate students only
    • LabNEXT and MakerSpace

    Library website

  5. Research safety & ethics

    • IRISS training and help 
    • Course on Research Ethics (CORE) Tutorial certification
    • Animal use protocol training and support
    • Biohazard handling and lab safety training

    Research website

  1. My GradSkills (ES101)

    • Academic and professional development workshops
    • 3-Minute Thesis (3MT) competition
    • Internships

    My GradSkills website

     

  2. Leadership and Student Engagement (MSC 293)

    • Camp LEAD summer program
    • UCalgary Meet-Up
    • UCalgary Strong Festival

    Leadership and Engagement Website

  3. Career Services

    • Career advising
    • Workshops specifically for graduate students
    • Resumé/CV support

    Career Services website

  4. Hunter Hub (MSC 171)

    • Student entrepreneur advising sessions & training
    • Summer Incubator Program
    • Startup business support

    The Hunter Hub website

  5. Teaching (Taylor Institute)

    • Certificate in university teaching and learning
    • Training workshops and online resources
    • Consultation and educational development programs

    The Taylor Institute website

  1. SU Wellness Centre (MSC 370)

    • Full service medical clinic
    • Counselling and mental health services
    • Wellness workshops and peer support groups

    Phone: 403.210.9355 

    SU Wellness website

  2. Sexual Violence Support Advocate

    • Confidential support and information regarding sexual harassment

    Email: svsa@ucalgary.ca

    Sexual Violence Support Advocate website

  3. Student Conduct Office

    • Report breach of Code of Conduct involving another student

    Email: conduct@ucalgary.ca

    Student Conduct Office website

     

  4. Office of Diversity, Equity, and Protected Disclosure (ODEPD; AD 116)

    • Equity and diversity workshops
    • Report breach of Code of Conduct, research integrity, or University policy involving faculty or academic staff members

    Office of Diversity, Equity, and Protected Disclosure website

  5. Active Living

    • Fitness Centre
    • Racquet Centre
    • Aquatic Centre
    • Olympic Oval
    • The Outdoor Centre:
      • Equipment rentals and outdoor programs
      • Climbing and bouldering

    Active Living website

  6. Other resources

  1. Welcome Centre (MSC 450)

    • Welcome Centre (MSC 450)
    • Information on arriving in Calgary
    • Buying food, banking, Calgary Transit, etc.
    • City tours
    • Housing information

    The Welcome Centre Website

  2. MacEwan Student Centre (MSC)

  3. Residence Services (DC 01)

    • Crowsnest Hall graduate residence
    • Family Housing

    Residence Services Website

  4. University Child Care Centre (UCCC)

    • Daycare & kindergarten
    • Alberta Child Care Subsidy information

    University Child Care Centre Website

  5. Student Ombuds (MSC 207)

    • Confidential, impartial third-party advice regarding academic or non-academic concerns
    • Support with student appeals

    Student Ombuds Website